State Health Plan of North Carolina
All health benefits are accessible 24/7 by following the link listed below. You may enroll, make changes to your benefits**, view your current health benefits summary, find a doctor, view or change your Primary Care Provider, access the SHP Premium Rate Calculator and get information on benefits offerings.
**Qualifying Life Events: Changes to coverage due to a QLE (birth of a child, loss of other coverage, marriage, divorce, etc.) must be completed within 30 days of the QLE. You must also submit documentation of the QLE within that 30 days before approval of any changes can be made. Examples of proof are copy of new insurance card, birth certificate, marriage certificate, adoption papers, etc. Please refer to the SHP Supporting Documentation Requirements below. Documentation of the QLE should be submitted to Kelly Vaughn, Health Benefits Representative, at firstname.lastname@example.org.
Enter your Login ID and Password
· Your Login ID is your first name, the first initial of your last name and the last 4 (or possibly 5) digits of your Social Security Number
· If you cannot remember your password, click on “Reset your Account” located under the “Login” button. If you have technical questions, please call 1-855-859-0966.
If you have questions about eligibility, enrollment, login and site navigation, please call 1-855-859-0966 for assistance.
If you have questions regarding benefits and claims, please contact: State Health Plan Customer Service at 1-888-234-2416.