May 11, 2026
Good evening RCS families,
We would like to share an important update regarding the recent Instructure Canvas security incident. Based on an interim assessment conducted by CrowdStrike, a third-party cybersecurity firm engaged in the response, NCDPI has been informed that the Canvas environment is considered safe for operations.
As a result, NCDPI will begin returning Canvas-related services to normal operations, including restoring access through NCEdCloud and re-enabling system connections.
Out of an abundance of caution, RCS placed our system into maintenance mode to ensure the safety and security of our staff, students, and families. We anticipate that Canvas access will be restored for RCS users by 7:30 AM on Tuesday, May 11.
We will continue working closely with NCDPI and Instructure to monitor the situation and determine any further impact. At this time, both NCDPI and Instructure have indicated that Canvas is secure and safe for use.
While this was an unfortunate incident, it serves as a good reminder to remain cautious with digital communications. If you receive any suspicious emails or messages, please avoid clicking links or sharing personal information.
Thank you for your patience and support throughout this situation.
We would like to share an important update regarding the recent Instructure Canvas security incident. Based on an interim assessment conducted by CrowdStrike, a third-party cybersecurity firm engaged in the response, NCDPI has been informed that the Canvas environment is considered safe for operations.
As a result, NCDPI will begin returning Canvas-related services to normal operations, including restoring access through NCEdCloud and re-enabling system connections.
Out of an abundance of caution, RCS placed our system into maintenance mode to ensure the safety and security of our staff, students, and families. We anticipate that Canvas access will be restored for RCS users by 7:30 AM on Tuesday, May 11.
We will continue working closely with NCDPI and Instructure to monitor the situation and determine any further impact. At this time, both NCDPI and Instructure have indicated that Canvas is secure and safe for use.
While this was an unfortunate incident, it serves as a good reminder to remain cautious with digital communications. If you receive any suspicious emails or messages, please avoid clicking links or sharing personal information.
Thank you for your patience and support throughout this situation.